+++ Climate-friendly 🌱 shipping now via DHL Go Green and DHL Go Green International - We cover the additional costs and together we contribute to offsetting transport-related CO2 emissions. +++ Buyer protection guaranteed by Trusted Shops. We are now an official partner and from now on you will receive Klarna buyer protection as usual, as well as protection from Trusted Shops when paying by bank transfer. Shopping has never been safer. +++ We've put a lot of thought into this and look forward to your feedback so that we can present you with an unparalleled shopping experience. Register now and benefit from our new VIP Membership System. Collect points with every order and level up over time so that you can benefit from ever greater discounts and special promotions such as Early Access, gifts or VIP promotions. With a shopping cart value of 70€ your order is already free of shipping costs. Further levels unlock free gifts, which you can then select in the shopping cart. Just browse and see what you can get for free. We are constantly adjusting our offers. +++ Found a bug or error? Let us know so we can keep improving your shopping experience. +++

Can I buy shisha tobacco with PayPal?

Yes, you can buy tobacco and shisha tobacco from us using PayPal. To pay with PayPal, simply select your desired products and proceed to the checkout. After a successful age check, you will be shown all available payment methods. Select PayPal and a window will appear where you can log in with your PayPal account.

Are there any problems when paying with PayPal?

Once you have successfully entered your PayPal details, your order will be completed and immediately processed and dispatched by us. If you accidentally close the PayPal pop-up or your payment fails, this is not a problem, your order has still been created. Simply go to “Account” and then to “Orders”. There you will see the orders you have placed, which now have the status “open”. Click on the three dots next to the order and click on “Complete order”. You will now return to the checkout page and can try to pay again with PayPal or change the payment method.

If you also have problems with this, simply try ordering again. Write us a short message to kontakt@hookain.de and we will cancel your old order.

Does ordering with PayPal cost more?

No. Payment with PayPal is at no extra cost to you. With us, all payment methods are the same and there are no hidden costs for you.

Can I order shisha tobacco with PayPal buyer protection?

All your orders with PayPal are covered by PayPal Buyer Protection. If you have any problems with your order or shipment, the best thing to do is to contact us first, either by email at kontakt@hookain.de or by phone during our calling hours. We always resolve all problems  very promptly and are also very accommodating when it comes to discrepancies. If you are still dissatisfied, you can of course also make use of your buyer protection, we always try not to let it get that far. 

Can I pay for pipe tobacco with PayPal?

Can I buy pipe tobacco with PayPal? Pipe tobacco can also be purchased with PayPal. To do this, select your products as usual and go to the checkout. There you can complete the purchase with PayPal. You can buy shisha tobacco, pipe tobacco, base, nature base and molasses with PayPal.

Why can't I pay for tobacco with PayPal? 

You can buy tobacco with PayPal. For this it is important that the store has previously been authorized by PayPal to sell tobacco products. This requires that all regulatory conditions are met. With us, you can easily use PayPal and also benefit from buyer protection.